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Design Thinking Training Certification Singapore | Emerge Creatives Daniel Ling

m: +65- 9127 4957

DESIGN THINKING EXPERT - TRAINER - ENTREPRENEUR - AUTHOR/SPEAKER

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Daniel Ling is a regional Design Leader, and certified Design and Agile Coach with 15 years of experience in the financial and e-commerce tech space- who moulded himself to be a “designer in a business suit”- strong in the Design Thinking process and yet relevant to the industry. He is proficient in the digital and transformational space- in the area of design leadership and management, research, strategy planning and coaching.

As Head of UX, Wallet and Payment in Lazada as well as Head of Experience Design for Income and DBS, Daniel kickstarted design teams to deliver GREAT DESIGN to customers while fostering collaboration and trust with stakeholders through design. He currently leads a regional team of 10 designers across South East Asia and China. He has risen from hands-on and transformative role in OCBC and DBS where he spearheaded key projects in branch, digital and communication design for the financial industry. 

He also founded Emerge Creatives- an ATO (Authorised Training Organisation) from scratch and his book sold worldwide- with desire to equip professionals worldwide with Design Thinking and Innovation skills.

 

"Daniel Ling is one of the most innovative experience designers in Asia. The book (that he wrote) gives you the tools to make customers happy and businesses successful."
 
- David McQuillen, Customer Experience Pioneer and Entrepreneur 
HOW TO BE A CERTIFIED DESIGN THINKER IN 3 DAYS WITHOUT PAYING THOUSANDS OF DOLLARS OVERSEAS? 

Design Thinking is a powerful thinking tool which could drive a brand, business or an individual forward positively. It is also a part and parcel way of thinking that designers go through in their minds in every single design project.

 

This comprehensive certification masterclass makes you think like a designer to transform the way organization develop products and services on the front end, while improving processes and strategy to the backend. You can learn the way to simply thinking and ideating on a solution to address a problem or better meet a customer need. 

Daniel Ling will guide you through simple and step-by-step design thinking process to make you a better Design Thinker and a success in the marketplace. 

Workshop Objectives

From the program you will:

 

•  Understand key concepts of Design Thinking

•  5 Action Phases of Design Thinking 

 

•  Empathize-  Understand your customers 

•  Define-  Define project / business objectives

•  Ideate-  Explore ideas and solutions

•  Prototype-  Build and visualise ideas

•  Test-  Review and decide best idea

Screen Shot 2019-07-06 at 11.32.29 PM.pn

Workshop Agenda

Day 1:

 

• What is Design Thinking?

• 7 Types of Design Thinker

• 5-Step Design Thinking Action Plan

• Speed Design Thinking

 

•  Empathize Phase

Topics include How to Interview, Empathy Map, Personas and Telling Customer Stories

 

•  Define Phase

Topics include Create Design Brief, How to Ask the Right Questions, How to React to Your Boss

 

Day 2:

 

•  Ideate Phase

Most fun and celebrated part. Topics include Idea Divergence and Idea Convergence such as Brainwriting and Idea Evaluation Matrix

 

•  Prototype Phase

Topics include Storyboarding, Prototyping with Materials, Role-playing

 

•  Test Phase

Topics include Elevator Pitch and Conducting User Testing

 

Day 3 (Enhanced Mindsets):

 

•  Prototype to Test / Think Users First

Topics include Probing Skills, Creating Assumptions and Experiments, Field Observations

• Innovation Techniques

Topics include SCAMPER, Creative Matrix and Customer Journey

 

•  Believe You can Draw / Ask the Right Questions

Topics include Drawing Activities and Facilitation

 

ADVANCED DESIGN THINKING CERTIFICATION

WHAT'S IT LIKE IN THE DESIGN THINKING

CERTIFICATION MASTERCLASS?

design thinking certification course innovation problem solving creativity
"Besides the tools and skillsets, I like the DIVERSITY of the people here! "
 
- JOLENE NG, UX DESIGNER AT GOVTECH 
1. IT’S COLLABORATIVE
design thinking certification course innovation problem solving creativity
"I get exposed to a BUFFET of Design Thinking activities. I get engaged to apply what I have learned immediately with practical work!"
 
- XIN YING, TRAINING CONSULTANT 
2. IT’S ENGAGING
design thinking certification course innovation problem solving creativity
"I enjoyed the whole 3 days a lot. Great job, Daniel! Your course is highly recommended."
 
- SARANPAL,  FUJI XEROX LEADER 
3. IT’S FUN 

HERE'S WHAT OTHER PARTICIPANTS BEFORE YOU HAVE SAID...

Design Thinking Training Certification Singapore | Emerge Creatives
Design Thinking Training Certification Singapore | Emerge Creatives
Design Thinking Training Certification Singapore | Emerge Creatives

“Besides the tools and skillsets, I like the diversity of people here."

 

- JOLENE, UX DESIGNER GOVTECH

Thank you for your professionalism and dedication over the 3 days’ of learning, they were beneficial for our staff and me as well. I was glad that the focus was on trying out the various steps practically, while sharing your experiences and considerations on how to better carry them out.”

- TOMMY, VP, MILLENNIA INSTITUTE

 

“Thanks Daniel for facilitation the workshop for us. It was very useful. WIth the concepts, the team can take it forward with the processes. 

- AUDREY, HEAD, GREAT EASTERN

 

Design Thinking Training Certification Singapore | Emerge Creatives
Design Thinking Training Certification Singapore | Emerge Creatives
Design Thinking Training Certification Singapore | Emerge Creatives

“Great job Daniel! Your unassuming demeanour yet subtle persuasion and listening skills seemed different from typical trainers and a refreshing change.

- SEAN, HR HEAD, MIZUHO BANK

"Design Thinking Certification Course will help you develop an action plan and mindsets to solve problems using the design thinking method.”

- WEE SENG, OFFICER, RSAF

 

“Design Thinking Certification Course allows us to know the fundamentals of innovation processes and user experience"

- HWEE PING, RESEARCHER,

GENERAL ELECTRIC

 

CHECK OUT COOL ACTIVITIES THAT YOU WISHED YOU'LL GET!

AND THAT'S NOT ALL... YOU'LL GET AMAZING STUFF! 

Design Thinking Training Certification Singapore | Emerge Creatives Book

You get the Designers' Starter Toolkit absolutely FREE with step-by-step guide on how to use them throughout the course. 

The Complete Design Thinking Guide for Successful Professionals will the course material. Enjoy the knowledge long after the course!

 

 

 

MOST IMPORTANTLY, YOU GET STRONGER FOUNDATION IN THE WORKPLACE AND GET CERTIFIED AS A DESIGN THINKER!

Design Thinking Training Certification Singapore | Emerge Creatives MOE
Design Thinking Training Certification Singapore | Emerge Creatives
Design Thinking Training Certification Singapore | Emerge Creatives
"The Design Thinking Certification will allow me to compete in the HIGHEST LEVEL in problem-solving and at work. I expect to GET PROMOTED to DELIVER MORE."
 
- PRIJI, SENIOR MANAGER, MOE

"I applied the design thinking principles (learnt from Daniel) back at work, in structuring a new innovation superhighway framework to facilitate innovative ideas from conception to fruition.

 

Design Thinking helped the team empathise better with the struggles faced by our users and identified the right tools and resources that would meet users' needs. This put us in a better shape to foster innovation."

- JOEL, HEAD OF INNOVATION, MINISTRY OF HOME AFFAIRS

I have applied Design Thinking in my agile project management. I learnt to listen more and ask the 5 "why" to get to the root cause. I have also learnt to observe details within the environment and tell a person body language to monitor team dynamics and improve communications.

Design Thinking allowed me to improve my understanding of mindsets and how to continuously ideate. This allowed me to achieve better team communications and ideas generation within my organization.

- YIN YONG, PROJECT MANAGER, DBS

 

HOW DO GOVERNMENT AND COMPANIES GET BENEFITED FROM DESIGN THINKING BY DANIEL LING?

(Daniel has worked with)

Design Thinking Training Certification Singapore | Emerge Creatives
"I will remember this is one of the best training sessions in my last 3-5 years. Well done!!!"
 
- Weng Kit, Client Sales Lead, Fuji Xerox (email extract below)
Design Thinking Training Certification Singapore | Emerge Creatives Fuji Xerox
"Daniel Ling's "Design Thinking" concepts are unique but simple. Easy to relate with modern age business. It drives you to think the customers needs."
 
- Ashok, General Manager- Marketing, Schneider Electric (post extract below)
Design Thinking Training Certification Singapore | Emerge Creatives Schneider Electric
Design Thinking Training Certification Singapore | Emerge Creatives Schneider Electric

MORE TESTIMONIALS FROM MANY SUCCESSFUL PROFESSIONALS...

WHY DO YOU NEED DESIGN THINKING?

Society Needs Design Thinking to Solve Human Problems

Prime Minister of Singapore, PM Lee spoken about Design Thinking in 2018:

"Our founding fathers (of Singapore) had to understand the issues, define the problem, come out with creative ideas and solutions, prototype the idea, test out the innovations and constantly review the solutions. This is the essence of Design Thinking. "

If our PM demands it from the Singaproe government, what's more for me and you?

Design Thinking Training Certification Singapore | Emerge Creatives PM Lee

Companies Needs Design Thinking to Innovate or Die

 

DBS CEO, Piyush Gupta spoken about threat of Fintech in 2017:

"Alipay hit $100b in less than a year with no branches. They gave out $60m lines of credit in Singles' Day shopping festival.  No bank in the world can do that today. These companies have an installed customer base and so are a far more formidable challenge for banks."

The industry has realised that the value of design as a strategic differentiator and are increasingly using good design to improve their products and services to innovate and provide better experience for their customers. 

What is Design Thinking?

Design Thinking Training Certification Singapore | Emerge Creatives DBS Piyush Gupta

Individuals Need Design Thinking to Compete (and Populate Your CV)

 

Organisations are waking up to Design Thinking and they value (and are hiring) Design Thinkers- especially in the market where innovation and creativity gets valued. 

Do you have problems getting your stakeholders to common understanding? Do you understand your customers?

Do you have difficulty coming out with ideas? Or you do not feel equipped to draw them out? Are you not confident of your next product launch without testing?

 

Your boss hates ineffective workers and we totally understand. Outpace your colleagues with powerful design thinking skills that will catch your boss' eyes.

Design Thinking Training Certification Singapore | Emerge Creatives IBM

SIGN UP BELOW TO BE A CERTIFIED DESIGN THINKER IN 3 DAYS! 

Let's get this straight... you are getting an incredible value of money- just take a look at the OBSCENE amount of money you will pay for the same Design Thinking Action Plan!
Let's get this straight... you are getting an incredible value of money- just take a look at the OBSCENE amount of money you will pay for the same Design Thinking Action Plan!
Stanford Business Design Thinking Bootcamp (4 days) - US$12,600 + SGD $3,700 (Air Tickets) + Accommodation!!
Typical Singapore Design Thinking Program (3 days)
SGD$2,600 + No Certification
WSQ Advanced Design Thinking Certification (3 days)
SGD$288 only (Funded by WSQ- for SG)
Usual Price $1380
  • 25 -27 Mar 2024 WSQ Advanced Design Thinking Certification Masterclass
    25 -27 Mar 2024 WSQ Advanced Design Thinking Certification Masterclass
    Mon, Mar 25
    Lifelong Learning Academy
    Mar 25, 2024, 9:00 AM GMT+8 – Mar 27, 2024, 5:00 PM GMT+8
    Lifelong Learning Academy
    Mar 25, 2024, 9:00 AM GMT+8 – Mar 27, 2024, 5:00 PM GMT+8
    Lifelong Learning Academy
    Singapore / PR- SkillsFuture Credit Supported! Email training@emerge-creatives if you want to have SkillsFuture to Pay for the course!
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  • 27 -29 May 2024 WSQ Advanced Design Thinking Certification Masterclass
    27 -29 May 2024 WSQ Advanced Design Thinking Certification Masterclass
    Mon, May 27
    Singapore
    May 27, 2024, 9:00 AM GMT+8 – May 29, 2024, 5:00 PM GMT+8
    Singapore, 10 Arumugam Rd, Singapore 409957
    May 27, 2024, 9:00 AM GMT+8 – May 29, 2024, 5:00 PM GMT+8
    Singapore, 10 Arumugam Rd, Singapore 409957
    Singapore / PR- SkillsFuture Credit Supported! Email training@emerge-creatives if you want to have SkillsFuture to Pay for the course!
    Share
  • 24 -26 June 2024 WSQ Advanced Design Thinking Certification Masterclass
    24 -26 June 2024 WSQ Advanced Design Thinking Certification Masterclass
    Mon, Jun 24
    Singapore
    Jun 24, 2024, 9:00 AM GMT+8 – Jun 26, 2024, 5:00 PM GMT+8
    Singapore, 10 Arumugam Rd, Singapore 409957
    Jun 24, 2024, 9:00 AM GMT+8 – Jun 26, 2024, 5:00 PM GMT+8
    Singapore, 10 Arumugam Rd, Singapore 409957
    Singapore / PR- SkillsFuture Credit Supported! Email training@emerge-creatives if you want to have SkillsFuture to Pay for the course!
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