+65- 9127 4957
DESIGN THINKING - STRATEGY - INNOVATION
TRAINER - SPEAKER - AUTHOR - HEAD OF UX - ENTREPRENEUR
Daniel Ling is a regional Design Leader, and certified Design, Strategy and Innovation Coach with 15 years of experience in the financial and e-commerce tech space- who moulded himself to be a “designer in a business suit”- strong in the Design Thinking process and yet relevant to the industry. He is proficient in the digital and transformational space- in the area of design leadership and management, research, strategy planning and coaching.
As Head of UX, Wallet and Payment in Lazada as well as Head of Experience Design for Income and DBS, Daniel kickstarted design teams to deliver GREAT DESIGN to customers while fostering collaboration and trust with stakeholders through design. He currently leads a regional team of 10 designers across South East Asia and China. He has risen from hands-on and transformative role in OCBC and DBS where he spearheaded key projects in branch, digital and communication design for the financial industry.
He also founded Emerge Creatives- an ATO (Authorised Training Organisation) from scratch and his book sold worldwide- with desire to equip professionals worldwide with Design Thinking and Innovation skills.
"Daniel Ling is one of the most innovative experience designers in Asia. The book (that he wrote) gives you the tools to make customers happy and businesses successful."
- David McQuillen, Customer Experience Pioneer and Entrepreneur
HOW TO BE A CERTIFIED CONSULTANT IN 3 PROBLEM-SOLVING, STRATEGY AND INNOVATION WITHOUT PAYING THOUSANDS OF DOLLARS OVERSEAS?
WSQ Advanced Design Thinking
A transformative journey that equips you with the tools and mindset to approach problem-solving creatively through a blend of theory and hands-on practice, so that you can provide sought-after complex problem-solving skills to organisations in a VUCA world!
The course empower you with the Design Thinking 5-Step Action Plan which empathise with users, define problems, ideate innovative solutions, prototype ideas and test to navigate and crush problems.
WSQ Entrepreneurship Business Strategy
A comprehensive program designed to empower aspiring strategists, business managers and entrepreneurs with the knowledge and skills needed to overcome future business challenges and to develop the action plan.
The course equips you with the Strategy 5-Step Action Plan that covers essential topics such as understanding strategy, context and competitive analysis, future thinking matrix, product and rollout plan, marketing plan as well as presenting strategy to stakeholders!
WSQ Business Innovation Management with AI
A cutting-edge program that combines business innovation strategies with the power of Artificial Intelligence (AI) to innovate and manage competitive advantages in the digital age.
The course empowers you with the AI Innovation 5-Step Action Plan includes topics such as understanding what is AI and business innovation, AI innovation adoption and implementation case studies as well as data-driven decision-making to prioritise business ideas for innovation.
WHAT'S IT LIKE TO BE IN OUR WSQ COURSES?
"Besides the tools and skillsets, I like the DIVERSITY of the people here! "
- JOLENE NG, UX DESIGNER AT GOVTECH
1. IT’S COLLABORATIVE
"I get exposed to a BUFFET of Design Thinking activities. I get engaged to apply what I have learned immediately with practical work!"
- XIN YING, TRAINING CONSULTANT
2. IT’S ENGAGING
"I enjoyed the whole 3 days a lot. Great job, Daniel! Your course is highly recommended."
- SARANPAL, FUJI XEROX LEADER
3. IT’S FUN
HERE'S WHAT OTHER PARTICIPANTS BEFORE YOU HAVE SAID...
“Besides the tools and skillsets, I like the diversity of people here."
- JOLENE, UX DESIGNER GOVTECH
“Thank you for your professionalism and dedication over the 3 days’ of learning, they were beneficial for our staff and me as well. I was glad that the focus was on trying out the various steps practically, while sharing your experiences and considerations on how to better carry them out.”
- TOMMY, VP, MILLENNIA INSTITUTE
“Thanks Daniel for facilitation the workshop for us. It was very useful. WIth the concepts, the team can take it forward with the processes.
- AUDREY, HEAD, GREAT EASTERN
“Great job Daniel! Your unassuming demeanour yet subtle persuasion and listening skills seemed different from typical trainers and a refreshing change.
- SEAN, HR HEAD, MIZUHO BANK
"Design Thinking Certification Course will help you develop an action plan and mindsets to solve problems using the design thinking method.”
- WEE SENG, OFFICER, RSAF
“Design Thinking Certification Course allows us to know the fundamentals of innovation processes and user experience"
- HWEE PING, RESEARCHER,
GENERAL ELECTRIC
AND THAT'S NOT ALL... YOU'LL GET AMAZING STUFF!
You get the Designers' Starter Toolkit absolutely FREE with step-by-step guide on how to use them throughout the course.
The Complete Design Thinking Guide for Successful Professionals will the course material. Enjoy the knowledge long after the course!
MOST IMPORTANTLY, YOU GET STRONGER FOUNDATION IN THE WORKPLACE AND GET WSQ-CERTIFIED!
"The Design Thinking Certification will allow me to compete in the HIGHEST LEVEL in problem-solving and at work. I expect to GET PROMOTED to DELIVER MORE."
- PRIJI, SENIOR MANAGER, MOE
"I applied the Design Thinking principles (learnt from Daniel) back at work, in structuring a new innovation superhighway framework to facilitate innovative ideas from conception to fruition.
Design Thinking helped the team empathise better with the struggles faced by our users and identified the right tools and resources that would meet users' needs. This put us in a better shape to foster innovation."
- JOEL, HEAD OF INNOVATION, MINISTRY OF HOME AFFAIRS
I have applied Design Thinking in my agile project management. I learnt to listen more and ask the 5 "why" to get to the root cause. I have also learnt to observe details within the environment and tell a person body language to monitor team dynamics and improve communications.
Design Thinking allowed me to improve my understanding of mindsets and how to continuously ideate. This allowed me to achieve better team communications and ideas generation within my organization.
- YIN YONG, PROJECT MANAGER, DBS
HOW DO GOVERNMENT AND COMPANIES GET BENEFITED FROM DESIGN THINKING BY DANIEL LING?
(Daniel has worked with)
"I will remember this is one of the best training sessions in my last 3-5 years. Well done!!!"
- Weng Kit, Client Sales Lead, Fuji Xerox (email extract below)
"Daniel Ling's "Design Thinking" concepts are unique but simple. Easy to relate with modern age business. It drives you to think the customers needs."
- Ashok, General Manager- Marketing, Schneider Electric (post extract below)
