Future-Proof Your Career with
AI, Design Thinking and Business Strategy (Modern Soft Skills)
* Gain nationally recognised certifications and learn proven frameworks
used by leaders from BCG, McKinsey and Deloitte.
All our courses are at up to 70% WSQ Funding! (SFEC, UTAP and Skillsfuture available)
KEY CHARACTERISTICS ON HOW WE RUN OUR COURSES
1. IT’S COLLABORATIVE
"Besides the frameworks, tools and templates, I like the DIVERSITY of cool outstanding professionals here! Really enjoy the NETWORKS!"
- JOLENE NG, UX DESIGNER AT GOVTECH
2. IT’S ENGAGING
"I get exposed to a BUFFET of Design Thinking, Strategy and Innovation activities. I get hands-on and fully engaged to apply what I have learned immediately with practical work!"
- XIN YING, TRAINING CONSULTANT
3. IT’S FUN
"I enjoyed the whole LEARNING EXPERIENCE a lot. Great fun, Daniel! Your courses are highly recommended.
You come with great EXPERIENCE & EXPERTISE! "
- SARANPAL, FUJI XEROX LEADER
HERE ARE THE TOP MODERN SOFT SKILLS THAT INCREASE YOUR EMPLOYABILITY AND PROFESSIONAL SUCCESS!
Advanced AI Design Thinking
AI-powered transformative journey that equips you with the tools and mindset to approach problem-solving creatively through a blend of theory and hands-on practice, so that you can provide sought-after complex problem-solving skills to organisations in a VUCA world!
The course empowers you with the Design Thinking 5-Step Action Plan which participants empathise with users, define problems, ideate innovative solutions, prototype ideas and test to navigate and crush problems.
Entrepreneurship Business Strategy
A comprehensive program designed to empower aspiring strategists, business managers and entrepreneurs with the knowledge and skills needed to overcome future business challenges and to develop the action plan.
The course equips you with the Strategy 5-Step Action Plan that covers essential topics such as understanding strategy, context and competitive analysis, future thinking matrix, product and rollout plan, marketing plan as well as presenting strategy to stakeholders!
Business Innovation Management with AI
A cutting-edge program that combines business innovation strategies with the power of Artificial Intelligence (AI) to innovate and manage competitive advantages in the digital age.
The course empowers you with the AI Innovation 5-Step Action Plan, which includes topics such as understanding AI and business innovation, AI adoption and implementation case studies, as well as data-driven decision-making to prioritise innovation opportunities.
DANIEL LING- FOUNDER OF EMERGE CREATIVES
DESIGN THINKING - STRATEGY - INNOVATION
TRAINER - SPEAKER - AUTHOR - HEAD OF UX - ENTREPRENEUR
Daniel Ling is a regional Design Leader, and certified Design, Strategy and Innovation Coach with 15 years of experience in the financial and e-commerce tech space- who moulded himself to be a “designer in a business suit”- strong in the Design Thinking process and yet relevant to the industry. He is proficient in the digital and transformational space- in the area of design leadership and management, research, strategy planning and coaching.
As Head of UX, Wallet and Payment in Lazada as well as Head of Experience Design for Income and DBS, Daniel kickstarted design teams to deliver GREAT DESIGN to customers while fostering collaboration and trust with stakeholders through design. He led a regional team of 10 designers across South East Asia and China. He had risen from hands-on and transformative role in OCBC and DBS where he spearheaded key projects in branch, digital and communication design for the financial industry.
He then founded Emerge Creatives.
Emerge Creatives is a Singapore Authorised Training Organisation (ATO) that equips professionals with Design Thinking, Business Strategy and AI Innovation skills through nationally recognised WSQ certification programmes. Emerge Creatives has helped thousands of professionals and organisations develop the modern skills required for AI and digital transformation.
"Daniel Ling is one of the most innovative experience designers in Asia. The book (that he wrote) gives you the tools to make customers happy and businesses successful."
- David McQuillen, Customer Experience Pioneer and Entrepreneur
HERE'S WHAT OTHER PARTICIPANTS HAVE SAID...
“Besides the tools and skillsets, I like the diversity of people here."
- JOLENE, UX DESIGNER GOVTECH
“Thank you for your professionalism and dedication over the 3 days’ of learning, they were beneficial for our staff and me as well. I was glad that the focus was on trying out the various steps practically, while sharing your experiences and considerations on how to better carry them out.”
- TOMMY, VP, MILLENNIA INSTITUTE
"Thanks Daniel for facilitating the workshop for us. It was very useful. With the concepts, the team can take the processes forward."
- AUDREY, HEAD, GREAT EASTERN
“Great job Daniel! Your unassuming demeanour yet subtle persuasion and listening skills seemed different from typical trainers and a refreshing change.
- SEAN, HR HEAD, MIZUHO BANK
"Design Thinking Certification Course will help you develop an action plan and mindsets to solve problems using the design thinking method.”
- WEE SENG, OFFICER, RSAF
“Design Thinking Certification Course allows us to know the fundamentals of innovation processes and user experience"
- HWEE PING, RESEARCHER,
GENERAL ELECTRIC
AND THAT'S NOT ALL... YOU'LL GET LEARNING MATERIALS AND TEMPLATES THAT WILL 10X YOUR LEARNING!
MOST IMPORTANTLY, YOU WILL DELIVER VALUE & IMPACT TO YOUR ORGANISATION TO BE PROMOTED OR REWARDED!
"The Design Thinking Certification will allow me to compete in the HIGHEST LEVEL in problem-solving and at work. I expect to GET PROMOTED to DELIVER MORE."
- PRIJI, SENIOR MANAGER, MOE
"I applied the Design Thinking principles (learnt from Daniel) back at work, in structuring a new innovation superhighway framework to facilitate innovative ideas from conception to fruition.
Design Thinking helped the team empathise better with the struggles faced by our users and identified the right tools and resources that would meet users' needs. This put us in a better shape to foster innovation."
- JOEL, HEAD OF INNOVATION, MINISTRY OF HOME AFFAIRS
I have applied Design Thinking in my agile project management. I learnt to listen more and ask the 5 "why" to get to the root cause. I have also learnt to observe details within the environment and tell a person body language to monitor team dynamics and improve communications.
Design Thinking allowed me to improve my understanding of mindsets and how to continuously ideate. This allowed me to achieve better team communications and ideas generation within my organization.
- YIN YONG, PROJECT MANAGER, DBS
HOW DO GOVERNMENT AND COMPANIES GET BENEFITED FROM MODERN SOFT SKILLS BY DANIEL LING?
(Daniel has worked with)
"I will remember this is one of the best training sessions in my last 3-5 years. Well done!!!"
- Weng Kit, Client Sales Lead, Fuji Xerox (email extract below)
"Daniel Ling's "Design Thinking" concepts are unique but simple. Easy to relate with modern age business. It drives you to think the customers needs."
- Ashok, General Manager- Marketing, Schneider Electric (post extract below)
HEARTFELT TESTIMONIALS FROM PARTICIPANTS...
MODERN SOFT SKILLS #1- WHY DESIGN THINKING?
DESIGN THINKING ADDS YOUR WORTH- TO SOLVE VUCA COMPLEX PROBLEMS FOR SOCIETY / COMPANIES
Prime Minister of Singapore, PM Lee spoken about Design Thinking in 2018:
"Our founding fathers (of Singapore) had to understand the issues, define the problem, come out with creative ideas and solutions, prototype the idea, test out the innovations and constantly review the solutions. This is the essence of Design Thinking. "
This is exactly the Design Thinking 5-Step Action Plan.
If our Singapore Government demands everyone to be a problem-solver- we should start learning Design Thinking!
MODERN SOFT SKILLS #2- WHY BUSINESS STRATEGY?
BUSINESS STRATEGY ADDS YOUR WORTH TO COMPANIES TO PLAN FOR FUTURE CHALLENGES AND BE BUSINESS VIABLE
Nokia CEO famously cried and said these words:
"We didn't do anything wrong, but SOMEHOW, we lost."
Companies have to stay ahead of the future and to overcome future challenges ahead before shifting trends and new competitors come in to disrupt the business. Hence, that's why companies need more strategist to plan for our future.
Want to learn how to forecast and overcome future challenges to make a strong business plan- learn this and prove your worth!
MODERN SOFT SKILLS #3- AI BUSINESS INNOVATION?
INNOVATION MANAGEMENT ADDS YOUR WORTH TO COMPANIES TO SPOT OPPORTUNITIES AND INTEGRATE AI FOR FUTURE
DBS CEO, Piyush Gupta spoken about threat of Fintech in 2017:
"Alipay hit $100b in less than a year with no branches. They gave out $60m lines of credit in Singles' Day shopping festival. No bank in the world can do that today. These companies have an installed customer base and so are a far more formidable challenge for banks."
Innovation is accelerating rapidly, especially with the advancement of AI. We must learn to innovate with AI rather than risk being left behind by it.
Be the 1% to start learning to innovate with AI now!
SIGN UP BELOW TO BE A CERTIFIED PROBLEM-SOLVER, STRATEGIST OR AI INNOVATOR!
Let's get this straight... you are getting an incredible value of money- just take a look at the OBSCENE amount of money you will pay for the same Design Thinking Action Plan!
Standard 21st Century Modern Soft Skills Bootcamp (4 days) - US$12,600 + SGD $3,700 (Air Tickets) + Accommodation!!
Typical Soft Skills or Innovation Program (3 days)
SGD$2,600 + No Certification
WSQ National Credential Courses Teaching 3 Most Powerful Modern Soft Skills in 21st Century:
from $384 SGD onwards
(Funded by WSQ- for SG)
22 - 24 Jun 2026 WSQ Advanced AI Design Thinking CertificationMon, Jun 22Lifelong Learning Institute
29 - 30 Jun 2026 WSQ AI Business Innovation Management Certification MasterclassMon, Jun 29Lifelong Learning Institute
2 - 3 July 2026- Entrepreneurship Business Strategy Certification MasterclassThu, Jul 02Lifelong Learning Institute
27 - 28 July 2026 WSQ AI Business Innovation Management Certification MasterclassMon, Jul 27Lifelong Learning Institute
3- 5 Aug 2026 WSQ Advanced AI Design Thinking CertificationMon, Aug 03Lifelong Learning Institute
17 - 18 Aug 2026- Entrepreneurship Business Strategy Certification MasterclassMon, Aug 17Lifelong Learning Institute
INSIGHTS AND RESOURCES
