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WSQ Advanced Design Thinking

Certification Masterclass - Funded >90% for SG!


Feeling stuck in your career? Not progressing with your promotion? Looking for a fresh challenge?


And that’s not all.. 

Do you think your CUSTOMERS are NOT HEARD ENOUGH and you HOPED you can do something for them?

Do you feel some of your projects are just PLAIN POINTLESS and WISHED that you are targeting the RIGHT PROBLEM?

Do you feel you could get your team to be MORE CREATIVE and THINK OUT OF THE BOX?

Do you ROLL OUT some projects which you have ABSOLUTELY NO IDEA whether it will CRASH and BURN?

THIS IS IT! You BADLY NEED this DESIGN THINKING MASTERCLASS WORKSHOP in Singapore to GET PAID and PROMOTED to crush your own problems easily and TRAIN OTHERS to crush their problems.


3 most important skills (according to Forbes) in the 21st century:

- Critical Thinking (Solve problems with Solutions)

- Creativity (Think Outside the Box)

- Collaboration (Working with Others) 

This program is one of the most comprehensive and professional 3-day Design Thinking Masterclass and Certification Program in Singapore. It will empower you with effective framework and mindsets of a designer in order to solve real-world problems. 



Here's What You'll Get - Completely EXCLUSIVE Design Thinker Starter Toolkit


In order to start anything, the tools you use will be very important. We want to equip you with some of the most important tools to think like a designer in the business world. Tools list as follows:


• Complete Design Thinking Guide for Successful Professionals - 182-Page Learning Guide

• 15 exclusive Design Thinking templates 

• Sketchbook + Post-its

• Prototyping Materials and Tools

• Sketch Markers and Flipcharts

• Mystery Gift


What You Will Learn in 3 Days?- WSQ Advanced Design Thinking Masterclass Agenda 


Day 1


Morning -
Introduction to Design Thinking and Action Plan


In this session, you will:


What is Design Thinking?

Understand what is design thinking, why do we need design thinking, what makes design thinking so unique and what examples of problems that we can apply for design thinking.


7 Types of Design Thinker / Design Thinking Checklist

Assess yourself whether you have the current traits of a design thinker and discover as a group whether you can complement different types of design thinkers.

Speed Design Thinking

Identify the framework of the design thinking plan and its characteristics with speed within 1.5 hours

Afternoon -
Empathize Phase


In this session, you will:


Action Plan - Empathize

Understand customers / users through interviews and create meaningful profiles with templates such as Personas and Empathy Map. You will discover insights just by stepping into the shoes of the customer and their life stories. 
• How to Build Rapport
• How to Create Discussion Guide and Interview Others

• Compile Insights in Empathy Map

• What's a Persona and How to Understand JTBD (Job-to-be-done)
• How to Convey Empathy by Storytelling





Day 2


Morning -
Define Phase


In this session, you will:


Action Plan - Define

Define clear project and business objectives using insights gathered from the customers using key business deliverables such as the Design Brief and User Requirements. Creating a clear problem statement will be key to develop good and meaningful solutions to the customers 


• Write the Design Brief and Problem Statement

• 5 Types of Questions

• How to React to Your Boss and Propose a DT Action Plan

• Power of Customer Journey Mapping and Fieldwork

• Standup Huddles






Afternoon -
Ideate Phase


Action Plan - Ideate (Divergence)

The purpose of ideation is to create choices. The divergent and explorative thinking cap has to be on in order to create as many solutions to a problem as possible- it could be either initial exploration or pushing boundaries.


• Brainwriting

• Creative Exercises- Association, Abstraction and Collaboration


Action Plan - Ideate (Convergence)

You may have a lot of ideas on your plate. The key to moving forward with good and informed solutions is to know how to converge. Remember, the key objective of ideation is that ONE good idea or solution.


• Affinity Map

• Prioritization Map

• Idea Evaluation

Day 3


Morning -
Prototype and Test Phase

Action Plan - Prototype

A prototype is an early-stage model or visual of a product/service built to be tested or as a thing to be learned from or refined. This is the most fun part and you can use absolutely anything to build it.

• Prototype your Design Solution

• Physical Prototypes / Wireframes

• Storyboarding / Roleplays


Action Plan - Test 

A test is an assessment to establish the validity, reliability and quality of design of a product or service. You can conduct tests in any form of formality as long as you are able to achieve your end objective.

• Assumptions and Questions 

• How to Conduct a User Test

• What is the Outcome of User Tests?

Afternoon -
Innovation Techniques

Commit to Ideate

You need to cultivate the heart to explore. In every innovation project, a design thinker will need to commit to explore and think out of the box, look for solutions that are usually not thought of before.


• What is Innovation and Design Thinking?

• Drawing Activities


• Creative Matrix

• What If?

You've Seen the Course Outline.. Does Your Role Require Design Thinking?


This Design Thinking Certification Masterclass is EXTREMELY useful for:


  • Successful professionals who are managers, executives and stakeholders involved in innovation, change management, problem-solving and digital transformation in any corporate industry

  • Entrepreneurs and startup owners interested in good customer experience and innovation ideas for business 

  • Mid-career professionals who want to pivot career to provide consultation / problem-solve in any industry 

  • Freelancers or design students who are starting out in business-related industry

  • Corporate trainers interested in Design Thinking, innovation and creativity

Take a look at some comments from people of different levels and industry.

design thinking certification course innovation problem solving creativity
“Thanks Daniel for facilitation the workshop for us. It was very useful. With the concepts, the team can take it forward with the processes." 
- Audrey, Finance Manager, Insurance Company
design thinking certification course innovation problem solving creativity
“Design Thinking Certification Course will help you develop an action plan and mindsets to solve problems using the design thinking method.”
- Wee Seng, Entry-Level Professional, Government (RSAF)
design thinking certification course innovation problem solving creativity
“Thanks Daniel. My trip to Singapore from India is fruitful and I am able to take back the Design Thinking methodology to coach CEOs and Leaders back in my consultancy.”
- Mahalingam, Executive Coach to CEOs, Consultancy in India

Don't Hear It From Me- Hear it From Fellow Ex-Participants!


Where are we at? - Potential Training Venue


Upcoming Course Dates


Venue 1

Lifelong Learning Academy


10 Arumugam Rd

#05-02 LTC Building A

Singapore 409957

(near MacPherson MRT)

Venue 2

Port Venues

160 Robinson Rd

#0415 SBF Medical Suites

Singapore 068914

(near Tanjong Pagar MRT Exit G)

WSQ Advanced Design Thinking Certification Course (3 days)

23 - 25 March 2020 (Completed)
27 - 29 July 2020 (Completed)
23 - 25 November 2020 (Completed)

22 - 24 March 2021 (Completed)
26 - 28 April 2021 (Completed)
31 May - 2 June 2021 (Completed)
1 - 3 Nov 2021 (Completed)
6 - 8 Dec 2021 (Completed)

28 - 30 March 2022 (Completed)
27 - 29 June 2022 (Completed)
26 -28 Sept 2022 (Completed)
12 - 14 Dec 2022 

27 - 29 March 2023 (Completed)
24 - 26 July 2023 (Completed)
30 - 1st Nov 2023 (Open For Registration)

25 - 27 March 2024 (Open for Registration)

Anchor 1

Design Thinking Training and Certification Fees


Let's get this straight... you are getting an incredible value of money- just take a look at the OBSCENE amount of money you will pay for the same Design Thinking Action Plan!
Stanford Business Design Thinking Bootcamp (4 days) - US$12,600 + SGD $3,700 (Air Tickets) + Accommodation!!
Typical Singapore Design Thinking Program (3 days)
SGD$2,600 + No Certification
WSQ Advanced Design Thinking Certification (3 days)
SGD$88 only (Funded by WSQ for SG)
Usual Price: $1380

You can sign up online via Eventbrite, and you can pay either with Paypal or with any VISA / Mastercard Credit Card.

An acknowledgement receipt and invoice will be sent to you via email for claims if required. 


Emerge Creatives will get in touch with you via email regarding information prior to start of the design thinking workshop.

  • 25 -27 Mar 2024 WSQ Advanced Design Thinking Certification Masterclass
    25 -27 Mar 2024 WSQ Advanced Design Thinking Certification Masterclass
    Mon, Mar 25
    Lifelong Learning Academy
    Mar 25, 2024, 9:00 AM GMT+8 – Mar 27, 2024, 5:00 PM GMT+8
    Lifelong Learning Academy
    Mar 25, 2024, 9:00 AM GMT+8 – Mar 27, 2024, 5:00 PM GMT+8
    Lifelong Learning Academy
    Singapore / PR- SkillsFuture Credit Supported!
  • 30 Oct - 1 Nov 2023 WSQ Advanced Design Thinking Certification Masterclass
    30 Oct - 1 Nov 2023 WSQ Advanced Design Thinking Certification Masterclass
    Mon, Oct 30
    Lifelong Learning Academy
    Oct 30, 2023, 9:00 AM GMT+8 – Nov 01, 2023, 5:00 PM GMT+8
    Lifelong Learning Academy
    Oct 30, 2023, 9:00 AM GMT+8 – Nov 01, 2023, 5:00 PM GMT+8
    Lifelong Learning Academy
    Singapore / PR- SkillsFuture Credit Supported!
In case you still need to consider.. here's what we offer for an incredible Masterclass offer of SGD $88 only !
  • 3 Days Design Thinking Masterclass with Daniel Ling who charges at $1,200 / hr in his corporate Design Thinking!
  • #1 Bestseller Design Thinking Guidebook sold worldwide in Amazon
  • Goodie Bag with Designer Starter Toolkit to get you started
  • Complete Design Thinking Tools and Templates in hard copy 
  • Complete Slides from the 3 Day Masterclass in PDF soft copy
  • Direct Networks with Daniel Ling for future related advisory in Design Thinking
  • Full Certification in Design Thinking for your CV
Example of WSQ Certificate.jpg

Group and Companies Signup - Up to 20% Discount!


Signing up as a company? We offer discounts of up to 20% for groups and companies (at least 3-4 signups) for the Advanced Design Thinking Certification Course (Public Runs). 

To enjoy early-bird or group discounts and also to confirm registration- payment has to be made in advanced upon order and not to be paid after the course.  

If you are interested to have your own corporate run:

We offer condensed 2-day Advanced Design Thinking Certification Course (Corporate) for companies dedicated to training their staff for at least 10pax at SGD $880/pax. 
Further group discounts will be implemented with bigger class size. 

For further enquiries or questions, email us at or contact us at 91274957.

SINGAPOREAN / PR Individual Signup - Installment and SkillsFuture Supported!


Are you a Singaporean or PR?

The course is non-WSQ SkillsFuture supported. This means that you will only have to pay $0 UPFRONT by using SkillsFuture Credits for this exclusive certification that is meant to enhance good customer experience, innovation and productivity. The rest will be ENTIRELY SUBSIDIZED by our organisation. 

Simply email us at or contact us at 91274957- we will register you and get the claims done for you.


Or lastly you can also pay via installments! 

WSQ Advanced Design Thinking Certification (3 days)
Pay via Installments (for UP $1380): 

Cancellation Policy


We understand that the unexpected does happen sometimes. If you need to cancel your course then we will issue a full refund if you request a cancellation more than 4 weeks in advance of the start of your course(s). We provide a 50% refund for cancellations between 4 and 2 weeks before the start date of a course. No refunds when cancelling within 2 weeks of course start date. Instead of a refund we can also register you, at our discretion, for our courses at a later date, in which case no refunds will be given if the rescheduled course is cancelled.


In the unlikely event that we do not attain a minimum class size of 10 participants we will need to cancel the course. If this happens then we will inform participants 5 or more business days in advance of the course and we will issue a full refund to all registered participants or re-book your course to a later date if preferred. Emerge Creatives is not responsible for any travel or other costs incurred as result of a cancellation.

Copyright and Recording


All Emerge Creatives course materials and the learning guidebook are copyrighted and owned exclusively by Emerge Creatives Group LLP. Each participant of our training courses agrees not to copy, modify or publish training materials and handouts.


Emerge does not allow any audio / visual recording of any kind in our training sessions.

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