How to Claim NTUC UTAP for WSQ Courses

Steps to Claim UTAP Reimbursement

NTUC Members: Get Back 50% of Your Course Fees with UTAP!

Under the Union Training Assistance Programme (UTAP), paid-up NTUC members can claim 50% of the unfunded course fee (the fee left after government subsidies) and also AI subscription for Emerge Creatives WSQ courses.

UTAP is capped at $250 a year, or $500 a year for members aged 40 and above. Follow the steps below to claim.

How to Claim UTAP for Emerge Creatives Courses?

Step 1: Check your NTUC membership

Make sure you are an NTUC member paying full membership fees, and stay a member throughout the course and when you submit your claim. If you want to enjoy UTAP, you need to be paying NTUC member.

UTAP does not apply if your course fees are fully sponsored by your company.

Step 2: Register with Emerge Creatives

Sign up for your course directly with Emerge Creatives via training@emerge-creatives.com to request the online registration form. You do not need to apply for UTAP before the course starts.

Emerge Creatives WSQ training course registration form for enrolling in a course

Step 3: Pay the nett course fee

Pay the course fee that remains after government subsidies, and keep your invoice and receipt from Emerge Creatives.

Sample Emerge Creatives course invoice showing the nett fee payable after government subsidies

Step 4: Complete the course

Attend at least 75% of the course. This is needed to qualify for UTAP.

Emerge Creatives trainer leading a WSQ classroom workshop with participants

MySkillsFuture attendance QR code that learners scan with the Singpass app to record course attendance

Step 5: Log in to the UTAP claim portal within 6 months

Within 6 months of completing the course, go to utap.ntuc.org.sg/onlineClaim and log in with Singpass. Late claims are rejected. Choose the ones that you need to claim for.

NTUC UTAP online claim portal home page with the Course Fee Claim and AI Tools Subscription Claim buttons

Step 6: Upload your documents

Upload your proof of payment (invoice or receipt showing the nett fee) of the WSQ course / AI subscription and proof of completion (certificate or attendance record showing at least 75% attendance). Add your bank details if they are not already filled in.

UTAP Course Fee Claim form showing the applicant details section

UTAP claim form section for uploading proof of payment and proof of completion

Step 7: Submit and track your claim

Submit your claim. Approved UTAP is paid into your bank account, and you can check your claim status in your NTUC Membership e-Statement.

Bonus for AI learners

From 1 May 2026 to 30 April 2028, members who complete a UTAP-approved AI course can also claim 50% of the subscription fee for an approved AI tool, within the same annual cap.

Need help?

For UTAP questions, email UTAP@e2i.com.sg or call the NTUC membership hotline at 6213 8008. For invoices or course certificates, email training@emerge-creatives.com.